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Citect Support Benefits

Support Bullet Protect your assets
Support Bullet 24/7 on-demand support*
Support Bullet
Support by accredited engineers
Support Bullet Free automatic upgrades

* GoldPlus Only

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Optimise your investment and secure your systems lifespan.

SCADA Global Support for peace of mind.

Offering you multi-level application software support services this formalised structure of support is designed to optimise your investment in CitectSCADA range of softwares.

Register for Maintenance and get your Support Agreement.

If you're interested in further information please download the SCADA Global Support Services brochure or if you are ready to go contact your local support representative.

MyCitect Support

If you sign up for support then MyCitect Support will become your exclusive online technical support area.

If you are already a current SCADA Global Support customer, please create a username and enter your Site ID.  Once you activate your username and login, you will be able access the MyCitect Support pages.


Support Centre

MyCitect Support is now easily accessible with up-to-date online support tools, support request form, product downloads and contact information:

 

  • Auth Code Generator
  • Knowledge Base
  • Citect ToolBox
  • Driver Update
  • Product Downloads
  • Hotfix List
  • Service Packs
  • Product Alerts
  • InsideSCADA
  • Support Portal
Dedicated Citect Support

 

Service Capability & Performance (SCP) Certified

The SCADA Global Support Centre, Sydney, Australia is SCP Certified. SCP Standards provide the definitive benchmark of service excellence in the technology industry.

The standards quantify service effectiveness based upon stringent performance standards and represent industry best practice.

For more information, visit the Service Strategies website.

 

 
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