Citect Support offers multi-level application software support services to our customers. This formalized structure of support is designed to optimize your investment in Citect technology.

Citect's Maintenance and Support Agreements are available to purchase with your software.

For more information on Citect Support, please download the Citect Support Services brochure or contact your local Citect representative.

 

MyCitect Support is the online technical support area of the Citect website, available exclusively to Citect Support customers. If you are a current Citect Support customer please complete the registration form and your login details will be emailed to you. A valid Site ID number will be required to enable access to MyCitect Support pages.

 

MyCitect Support is now easily accessible with up-to-date online support tools, support request form, product downloads and contact information:

The Citect Global Support Centre, Sydney, Australia is SCP Certified. SCP Standards provide the definitive benchmark of service excellence in the technology industry.

The standards quantify service effectiveness based upon stringent performance standards and represent industry best practice.

For more information, visit the Service Strategies website.