Optimise your investment and secure your systems lifespan

Citect Support for peace of mind....

Offering you multi-level application software support services this formalised structure of support is designed to optimise your investment in Citect software.

Register for Maintenance and get your Support Agreement once you purchase your software! It's simple.

If you're interested in further information please download the Citect Support Services brochure or if you are ready to go contact your local Citect representative.

MyCitect Support If you sign up for support then MyCitect Support will become your exclusive online technical support area. If you are a current Citect Support customer please complete the registration your site form and your login details will be emailed to you. A valid Site ID number will be required to enable access to MyCitect Support pages.

MyCitect Support is now easily accessible with up-to-date online support tools, support request form, product downloads and contact information:

Auth Code Generator Knowledge Base Citect ToolBox Driver Update Product Downloads Hotfix List Service Packs Product Alerts InsideSCADA Support Portal

Service Capability & Performance (SCP) Certified

The Citect Global Support Centre, Sydney, Australia is SCP Certified. SCP Standards provide the definitive benchmark of service excellence in the technology industry.

The standards quantify service effectiveness based upon stringent performance standards and represent industry best practice.

For more information, visit the Service Strategies website.